Path: ...!news.mixmin.net!news.albasani.net!.POSTED!not-for-mail From: Ralph Fox <-rf-nz-@-.invalid> Newsgroups: alt.usenet.offline-reader.forte-agent Subject: Re: Scanning Date: Mon, 09 Mar 2020 19:01:49 +1300 Organization: No; Y2.038Chaos instead! Lines: 77 Message-ID: References: <9hsh2fhbb6vmak7qmgqcn137ilt0uia52a@4ax.com> <9djv4f5l849e6j6sa940fv61thnns92jj0@4ax.com> <2f575fpjnoof6aeium6oqr02kdue7u46v9@4ax.com> Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit X-Trace: news.albasani.net uGHJl1K0bOSjbgtGj33Dsk/9VEW0ZHVeqojJkjHH5KODZrHJJZXXu/f1cAOFNUB7FF2KkG3AOBtOhPcuzfvz4g== NNTP-Posting-Date: Mon, 9 Mar 2020 06:01:53 +0000 (UTC) Injection-Info: news.albasani.net; logging-data="z7mOEn6swMJSdi0WaEtXFJ8g71Gr1IpcHh6GjoNNARfEgDE+FvGBAU5lDIBZ0dqDI0nHHB2vXhytH2zu+pOBNxBVtxXxG2x+NAdfqhKWoVDRCxJZbfkRxECXfVxMoDMO"; mail-complaints-to="abuse@albasani.net" User-Agent: ForteAgent/8.00.32.1272 X-Face: 5gSW~"1=jGDo(BXfTrgL2BnC3tUB_\d0u@mP~wA1fvK`z8I[>1jXVVZ!N6ittQ.K<5!i3l> ==jcyAk.[B>kLg8TY{+8%edZ(le:ncPt%s8Pr?]QXNXO]0RC#V_zt|%>=bt>rZ2iCI^-yl7Be(]Ep> OfyI!3Bf|e Cancel-Lock: sha1:e7l6RDkWbzVfhOOabHxL36vYdFc= Bytes: 4144 On Mon, 24 Feb 2020 09:31:03 +0000, hope@hope.com wrote: > Many thanks for getting back to me Ralph > > >That sounds like the zzz one has many more emails left on the server > >than the xxx one does. > > No sorry not the case, I have logged into the account and deleted ALL emails so none left on the > server > =============================== > > For the zzz one, the server sends Agent a > >very lo-o-ong list of all emails on the server and Agent has to scan > >through the very lo-o-ong list looking for any emails which are new. > > Should not send list , as I say all deleted on AOL server You said that Agent says this: scanning for email from AOL.com Does Agent actually say this? Scanning for new email messages from AOL.com If so, you might like to read this discussion, where someone else fixed the same problem: = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = Failing that, we would need to see a verbose debug log file of Agent retrieving email. 1. Close Agent. While Agent is closed, AGENT.INI. In the [Debugging] section of AGENT.INI, change VerboseLog=0 to VerboseLog=1 2. If the "Tools" pull-down menu does not have these two entries at the bottom "Debug Log to AGENT.LOG" "View Debug Log Options" then: 2.1 Dismiss the "Tools" pull-down menu 2.2 Press Ctrl+Shift+D 2.3 Look again. 3. In "View Debug Log Options", make sure that all the options are UNchecked. 4. To create a debug log file of Agent retrieving email 4.1 Turn on "Debug Log to AGENT.LOG" 4.2 Use "Action >> Get New Email Special" to get email only from the account *without* the problem. 4.3 When that finishes, use "Action >> Get New Email Special" to get email only from the account *with* the problem. 4.4 When that finishes, make sure you turn OFF "Debug Log to AGENT.LOG". 5. Look for the file "agent.log" in Agent's data folder. 6. Open the "agent.log" file in a Notepad or another text editor. Copy and paste the contents into a reply. 7. In normal use, make sure that "Debug Log to AGENT.LOG" is turned OFF so your Agent data folder does not fill up with the debug log file. -- Kind regards Ralph