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From: Snit
Newsgroups: alt.computer.workshop
Subject: Re: P - snit Imac (again)
Organization: Southern Nevada Institute of Technology
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On Jan 21, 2024 at 7:17:07 PM MST, "Gremlin" wrote
:
> Snit news:mA2rN.43641$6ePe.43164@fx42.iad Sun,
> 21 Jan 2024 06:11:30 GMT in alt.computer.workshop, wrote:
>
>> On Jan 20, 2024 at 8:52:00â\u20acŻPM MST, "Gremlin" wrote
>> :
>>
>>> Go ahead and attempt to enter safe mode. Let me know your results.
>>
>> Going to be specific here...
>>
>> 1) Turned it off.
>> 2) Hit power button.
>> 3) Immediately held down the shift key (the left one if that matters).
>>
>> No dice. Progress bar sat there for five minutes. Used a weight on the
>> shift key and walked away.
>>
>> Tried again but this time held the shift key before turning the power on
>> (not the "by the book" way, but I have seen it work).
>>
>> No dice. Progress bar sat there for five minutes. Used a weight on the
>> shift key and walked away.
>
> Yea, I didn't think that was going to be of much use. Snit, I need to know
> specific answers to some questions.
>
> Is the machine using the original hard drive it shipped with as far as you
> know?
Yes. Certain it is. Well, certain it is what is in the machine... not really
using it in any meaningful sense. :)
But, yes, that is the drive in the machine.
> SC seems to recall you having a technician look at this machine before and
> told you the mb was the issue?
Carroll makes up many stories, especially about me. That is not in any way
true. I have had other Macs where the motherboard was replaced, and it was
effective (other than the tech did not put a serial number on one of the Macs
and I had to get that fixed later).
> I think I remember you mentioning you thought
> the mb was the problem previously; what made you determine that?
Motherboard or something of the sort. Hardware... and something rather major.
>
> Is this Apple Silicon or Intel?
https://support.apple.com/kb/SP759?viewlocale=en_US&locale=en_US
Intel. It is a 2017 machine!
>
> SC asked you if the machine had been slowing down on you previously; he
> found a post from you where you reported that it would literally appear to
> freeze up on you, and then after about 30 seconds or so, act is if nothing
> was wrong. Is this correct?
Yes. I do not recall a spinning ball during that time but I am not certain.
>
> Have you tried to use the netboot feature?
Tried Net Recovery.... But do not recall details. Best to repeat and be
specific instead of guessing and getting details wrong. I did say Net Boot
before. That is an error. My apologies.
> If so, did it actually complete
> the process? I can think of a reason it might not with a HD physically
> connected that's having a problem. It's similar to PXE, and still relies on
> all of the present hardware working and cooperating with each other. If the
> what I suspect is a failing HD has a controller issue contributing to the
> failure (or it's a logic issue with the firmware due to too many bad sectors
> and no place to remap) this too can bork your efforts to succesfully
> complete the process, or if you are succesful, maintain system stability.
> PCs routinely probe the hardware bus to check in with the hardware it
> detected during post. I suspect your imac does something similar. With a PC
> if a hardware device unexpectedly fails, the system may not be able to
> recover from it; resulting on modern OSes as a kernel panic/blue/blackscreen
> of death and system reboot if it's configured to auto restart.
OK.
> Sometimes, you could have a seriously fuxored driver being loaded at some
> point which can also cause kernel panics, but we can rule this one out due
> to the fact the system isn't stable if it's booting on it's own internal or
> not. It's not going to be loading the same identical drivers likely from the
> network image you'd use on netboot. And if you did a system restore back to
> factory, it would have the original drivers again.
>
> It's not actually hanging on you going thru post right? The picture you
> shared shows it passed post, but, it isn't making it thru software
> initialization/OS load.
I think this is correct.
>
>> Repeated the process with another keyboard. No mouse has been connected.
>>
>> Same results. No sign if it doing anything.
>
> I wouldn't have expected any change with a keyboard/mouse swap. That's not
> the issue.
Bad external devices can cause issues.
>
>> My next recommendation would Command+R to try to get to Recovery Mode.
>
> I don't think that's going to help. Yea, after confirming what Recovery mode
> actually is and does, I'm pretty sure it's useless. It would attempt to
> restore onto the HD i still suspect has an issue.
I am speaking of testing the drive. Was also thinking of booting from the net
but that is not an option. My mistake.
>
>
>>> Also, if
>>> you can access a startup screen that shares the steps the machine is
>>> taking as it boots up instead of the loading bar please do so and
>>> record the video.
>>
>> Verbose Mode.
>>
>> Command+V as you boot.
>>
>> No response. Tried the other keyboard. No luck. One is not a keyboard
>> designed for Macs, so actually tried it twice -- once with Windows key
>> and once with Control.
>
> Interesting...
>
>> As if the keyboards are doing nothing... but when I did see it boot once
>> I did try to enter my password... and got a couple letters in before it
>> went to the spinning wheel (I left that detail out before, my
>> apologies).
>
> I see. doesn't look like it had initialized USB human input by the time you
> tried to enter verbose mode. Is there not a key you can press while the
> loading bar is present to see those details?
I do not believe so.
> I can on any of my machines
> here. I don't need to tell them before hand I want to see the 'verbose mode'
> screen.
I assume you are familiar with that term.
> I like that...verbose mode...It's also possible you have an issue
> with the USB controller IC. this is something that can be diagnosed; the bad
> news is, if it is the IC, you can't 'fix' it; you'll have to replace it.
> And, it's a surface mount little bastard. Now, it's been my personal
> experience that when the USB controller goes tits up, the entire usb
> platform is dead in the water; it doesn't work then stop working then work
> again. I'm not going to say that's impossible, just that I've never seen a
> machine with that issue doing it.
Whatever it is doing is weirdly inconsistent. Maybe it has the computer
version of my atypical dysautonomia. :)
>
> Let's rule out any possible hardware issues we can detect prior to opening
> it first though. We'll start with the most often failed component causing
> such issues; the HD.
>
> Snag a copy of an MXLinux ISO please and write to to a USB stick. As far as
> I know, your imac can boot from a USB stick with MXLinux present on it. If
> it will, we can use that to check the condition of the internal hard drive
> from SMARTS pov.
Been a while since I created such a disk, but I am sure I can do that. Well,
before I used Puppy and Mint and maybe others but not MXLinux that I recall.
Sure it is much the same.
I will do that... but will have to fit it into work the next couple of days.
By the end of the week I will not be available for this for a while. Sorry for
the coming and going... and sincerely appreciate your efforts here.
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