Path: ...!fu-berlin.de!uni-berlin.de!individual.net!not-for-mail
From: Ken Blake <Ken@invalid.news.com>
Newsgroups: comp.mobile.android
Subject: Re: One Note
Date: Sat, 28 Dec 2024 09:07:48 -0700
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On Fri, 27 Dec 2024 11:44:48 -0000 (UTC), Chris <ithinkiam@gmail.com>
wrote:

>Ken Blake <Ken@invalid.news.com> wrote:
>> On Wed, 25 Dec 2024 23:28:15 -0000 (UTC), Chris <ithinkiam@gmail.com>
>> wrote:
>>=20
>>> Ken Blake <Ken@invalid.news.com> wrote:
>>>> On 24 Dec 2024 17:26:12 +0000 (GMT), Theo
>>>> <theom+news@chiark.greenend.org.uk> wrote:
>>>>=20
>>>>> Ken Blake <Ken@invalid.news.com> wrote:
>>>>>> Thanks very much, See below
>>>>>>=20
>>>>>>=20
>>>>>> On 24 Dec 2024 04:56:02 +0000 (GMT), Theo
>>>>>> <theom+news@chiark.greenend.org.uk> wrote:
>>>>>>=20
>>>>>>> Ken Blake <Ken@invalid.news.com> wrote:
>>>>>>=20
>>>>>>>> I'm using the latest version if Windows 11, and for a long time =
I've
>>>>>>>> had One Note running under it. I've also had One Note running on=
 my
>>>>>>>> Pixel 4A, where it always synched to my desktop computer.
>>>>>>>>=20
>>>>>>>> It's no longer synching. The Android now has about a 4 day old =
version
>>>>>>>> of notes that have had several recent changes.
>>>>>>>=20
>>>>>>> For some reason my OneNote Android home screen shows most =
recently edited pages feom
>>>>>>> months ago, but if you open a notebook and swipe down to force =
resync it
>>>>>>> does.
>>>>>>>=20
>>>>>>> I just made a change with the web version and it synced to =
Android
>>>>>>> automatically.
>>>>>>>=20
>>>>>>> Can you check the web version (onenote.com) and see if it's a =
sync problem
>>>>>>> with Windows sending or Android receiving?=20
>>>>>>=20
>>>>>>=20
>>>>>> I went to onenote.com, but I don't see what version it is, nor do =
I
>>>>>> see whether it's a sync problem with Windows sending or Android
>>>>>> receiving. Can you point me to the right place?
>>>>>=20
>>>>> Make a change in the Windows client, can you see the change in the =
web version?
>>>>=20
>>>> Yes,
>>>>=20
>>>>> If so, it's the Android client not receiving that's the problem.
>>>>> If not, if the Windows client not sending that's the problem.
>>>>>=20
>>>>> Repeat for Windows and Android switched around.
>>>>=20
>>>>=20
>>>> Don't see the change in either the web version or the Windows =
program.
>>>>=20
>>>>> You can also make a change in the web client and see if Windows and=
 Android
>>>>> pick it up.
>>>>=20
>>>> Tried that too. The Windows program doesn't pick it up, and Android
>>>> still picks up no changes
>>>>=20
>>>>> Does anything happen if you actively tell it to sync?
>>>>=20
>>>> No.
>>>>=20
>>>>>> I think I remember once seeing that I had two versions installed, =
but
>>>>>> I can't remember how or where I saw it, nor does that URL do a =
good
>>>>>> job of telling me how to find out. It's probably likely that =
that's my
>>>>>> problem. Can you be more explicit and tell me exactly what I =
should do
>>>>>> to find out and how to fix the problem? Thanks again.
>>>>>=20
>>>>> I have no idea how to fix the problem, the above is just a way to =
narrow
>>>>> down where and what the problem is.
>>>>>=20
>>>>> Logging out a client and logging back in again may be a way to =
force a
>>>>> full re-download, although it may keep things cached in which case =
you might
>>>>> need to reinstall the app.
>>>>=20
>>>>=20
>>>> I uninstalled it, then reinstalled. Now the Windows app and the web
>>>> version are synched. The version on the laptop also is. The Android
>>>> version still isn't.
>>>>=20
>>>> Do you or anyone else here have any idea what to do? Where can I go
>>>> from here? How to fix it? Should I try uninstalling, then
>>>> reinstalling, the Android version?
>>>=20
>>> Before doing that I would logout and log back in on your android =
version.=20
>>=20
>> I've done that,
>>=20
>>=20
>>=20
>>> Also how old is your android phone
>>=20
>>=20
>> Ordered  July 21, 2021
>>=20
>>> and version of androud?=20
>>=20
>>=20
>> Android 13
>>=20
>>> Is it possible
>>> it is out of support.=20
>>=20
>>=20
>> I don't think so.
>
>Android 16 is the current version so it's possible the OneNote doesn't
>support 13.=20

But it does. Besides its working now. the problem started relatively
recently. And I just noticed that the screen says "PAGE CONFLICTS
DETECTED"

>
>Android 9 is the minimum requirement according to here, but there's also
>recent comments - with replies from MS - around syncing issues
>https://play.google.com/store/apps/details?id=3Dcom.microsoft.office.one=
note