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From: "Gary R. Schmidt" <grschmidt@acm.org>
Newsgroups: rec.arts.sf.written
Subject: Re: ongoing infrastructure changes with AI in the USA
Date: Sun, 17 Nov 2024 14:09:54 +1100
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On 17/11/2024 04:02, Paul S Person wrote:
[SNIP]
 > > Most of the companies I have had to try to deal with over the past few
> years are heavily protected by automated telephone/online chat trees
> which /never/ get you to an actual person. The closest one came was to
> offer me the option of using my phone to chat with one. Sadly, my
> phone doesn't do that; it's very primitive.
> 
> IOW, they only want to hear about the problems they can imagine you
> might have and so have solutions for. Anything else is of no interest
> to them.

Many - I can't say most - of the voice-(non-)response systems can be 
forced to pass you to a human if you keep saying, "I want to speak to a 
human", or, "I need to speak to a person", repeatedly.

That's my general goto when I get stuck in a vast maze of twisty 
passages, all alike.

	Cheers,
		Gary	B-)