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On 11/4/2024 2:00 PM, JAB wrote:
> On Mon, 4 Nov 2024 13:43:17 -0500, Michael Trew <michael.trew@att.net>
> wrote:
> 
>> That was a
>> poor business decision
> 
> Franchises took a hit, but did Mac profit initially?
> 
> Mac has a leverage when buying from any supplier, and could have made
> it so for each owner to fix their machines.
> 
> Knowing what goes down in business circles, I'd say Mr. Mac got a
> piece of the profit pie, and did not focus upon maintenance (unless
> they got a cut here too)

Hard to say, maybe corporate did profit.  I had a friend who worked at a 
local franchise, and they all hated when corporate forced them to use 
these clunky defective new ice cream machines.