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From: Jolly Roger <jollyroger@pobox.com>
Newsgroups: uk.telecom.mobile,misc.phone.mobile.iphone
Subject: Re: Unable to call/text a family member
Date: 11 Jun 2024 16:51:16 GMT
Organization: People for the Ethical Treatment of Pirates
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On 2024-06-11, Chris <ithinkiam@gmail.com> wrote:
> Tweed <usenet.tweed@gmail.com> wrote:
>> Chris <ithinkiam@gmail.com> wrote:
>>> Tweed <usenet.tweed@gmail.com> wrote:
>>>> Woody <harrogate3@ntlworld.com> wrote:
>>>>> On Sun 09/06/2024 16:34, Chris wrote:
>>>>>> Tweed <usenet.tweed@gmail.com> wrote:
>>>>>>> Chris <ithinkiam@gmail.com> wrote:
>>>>>>>> 
>>>>>>>> Really strange one I'm struggling with at the moment. I'm on a UK SIM and
>>>>>>>> my family member is on a French SIM whom I'm visiting just now. They can
>>>>>>>> call/text me, but I can't do either. Texts just disappear and calls go
>>>>>>>> straight to voicemail. They can call other Uk numbers with no problems.
>>>>>>>> 
>>>>>>>> I have both phones in my hands. Both are iphones fully up to date.
>>>>>>>> 
>>>>>>>> Where to start troubleshooting this?
>>>>>>> 
>>>>>>> Can you use manual network select to put the French iPhone on another UK
>>>>>>> network? I’m assuming you are in the UK?
>>>>>> 
>>>>>> We're both in France. I've tried changing my roaming network with no
>>>>>> change.
>>>>>> 
>>>>>> I can contact other people just fine.
>>>>> 
>>>>> Are you by any chance using 3? If so there are issues (and have been for 
>>>>> years) with text disappearing into the ether. IIRC it was worst on S 
>>>>> African SPs.
>>>>> 
>>>>> The fact that calls do not connect and texts get lost suggests you may 
>>>>> not have the apn etc set up correctly.
>>>> 
>>>> When voice calls are made to the French phone you say you get voicemail. Is
>>>> the voicemail outgoing message generated by the French network, ie in
>>>> French? 
>>> 
>>> Yup. I get through to their network's voicemail in French. 
>> 
>> Can another phone make a voice call to this French phone? If yes it seems
>> to imply the network can reach that phone and your number is being actively
>> rejected by the iPhone for some reason. 
>> 
>> Has your number been blocked on the French phone by accident?
>
> Bingo!
>
> I would never have found that. Many thanks!! :) 

Phone calls going straight to voicemail makes sense there. I suspect
your statement that "texts just disappear" in your OP probably confused
matters. Messages from blocked senders are received - they just show up
in a different section of the Messages app ("Blocked Senders", IIRC). 

-- 
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JR