Path: ...!3.eu.feeder.erje.net!feeder.erje.net!news2.arglkargh.de!news.karotte.org!fu-berlin.de!uni-berlin.de!individual.net!not-for-mail
From: Robert Woodward <robertaw@drizzle.com>
Newsgroups: rec.arts.sf.written
Subject: Re: For self publishing authors on AmazonKDP, Scott Adams Says
Date: Fri, 04 Oct 2024 21:59:55 -0700
Organization: home user
Lines: 44
Message-ID: <robertaw-724D87.21595404102024@news.individual.net>
References: <vdmueg$3s32s$2@dont-email.me> <5830gjlee4t35pld5hkmr7e5lcrd9dsiv6@4ax.com> <vdpbq4$anou$1@dont-email.me>
X-Trace: individual.net 7235qYjKRgBiU91lzvw+6A29Ha8GyT5eSu3K2Z+fgcdQJiXH3s
X-Orig-Path: robertaw
Cancel-Lock: sha1:tgunGCdR8hJwOI3aNmCgdEFds2k= sha256:nwVBJ0gd8inoOgin+Hff4vBR3MaTSSr658pdTei2al4=
User-Agent: MT-NewsWatcher/3.5.2 (Intel Mac OS X)
Bytes: 2880

In article <vdpbq4$anou$1@dont-email.me>,
 William Hyde <wthyde1953@gmail.com> wrote:

> Paul S Person wrote:

(snip of somebody else's Amazon publishing problem)

> > 
> > But pretty main-stream: my phone company not only has automated
> > screeners on both its help line and its chat sessions, both of which
> > are very good at not paying any attention at all to any problem they
> > were not programmed to recognize, but the phone system, the last time
> > I tried it, actually offered me the abilitiy to /text/ an assistor,
> > but not to /speak/ with one.
> 
> When the phone company installed a defective modem, I spent a total of 
> eleven hours over three days  on chat with various human agents.  They 
> passed my case from one to another, and all tried to repeat the failed 
> attempts of the previous agent.  Whatever I said.   Each night an 
> appointment was finally made for someone to drop by and look at the 
> modem.  Three days in  row, nobody showed up.
> 

Several years ago, my cable modem lost its connection (BTW, the outlet 
that my TV was connected to was still working). It didn't take me that 
long for the Cable company to promise a technician (but not the next 
day, for the day after that).

> Finally someone arrived on the fourth day, and he happened to have the 
> required modem in his truck.   Fixed the problem in 20 minutes.
> 

Who showed up on time and, after a bit of investigation (maybe 30 
minutes total), was able to isolate the problem and fixed it (I live in 
a townhouse complex, my unit is in a building with 4 units - somebody 
else in the building had activated their cable connection and the 
installer disconnected one of my outlets, I think to get access to the 
other unit's wiring, and didn't reconnect).

-- 
"We have advanced to new and surprising levels of bafflement."
Imperial Auditor Miles Vorkosigan describes progress in _Komarr_.
—-----------------------------------------------------
Robert Woodward robertaw@drizzle.com