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From: vallor <vallor@cultnix.org>
Newsgroups: comp.os.linux.advocacy
Subject: The problem with Linux
Date: Thu, 21 Mar 2024 06:16:55 -0000 (UTC)
Organization: A noiseless patient Spider
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The "problem" with Linux is there is no "Genius bar" or "Best Buy" to
visit if there is a problem.  No "Geek Squad".

If you aren't your own systems guru, then you know someone
that can come by and work on your system, or that you can
take your system to get fixed.

I end up being help for family and friends with Windows problems.
For example, Dad and his wife fight with their Windows 10
laptop all the time, thanks to Windows 10.  They're stuck with
it, because half of their life is in MS Access databases.

They are locked-in.

This is also the case in businesses.  Before companies had dedicated
IT staffs, there was the "departmental guru model":  someone in the
department would get the training to help everybody else out.  But
there was always someone to turn to.

Linux, you either need to learn something -- not as much
nowadays, but still, you need to know how to (say) boot a USB drive,
or ask a _good_ question in a support forum.

Or, you know someone who can help; or buy turnkey from a vendor
that has very good _Linux_ tech support.

So, my point:  Until there is more ubiquitous support for Linux
desktops, there won't be as many Linux desktop systems sold.  But
don't be fooled:  that doesn't mean Linux isn't successful, just that
its success with desktops is narrowed-down to certain
types of users.

-- 
-v