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From: Chris <ithinkiam@gmail.com>
Newsgroups: uk.telecom.mobile,misc.phone.mobile.iphone
Subject: Re: Unable to call/text a family member
Date: Tue, 11 Jun 2024 15:51:06 -0000 (UTC)
Organization: A noiseless patient Spider
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Tweed <usenet.tweed@gmail.com> wrote:
> Chris <ithinkiam@gmail.com> wrote:
>> Tweed <usenet.tweed@gmail.com> wrote:
>>> Woody <harrogate3@ntlworld.com> wrote:
>>>> On Sun 09/06/2024 16:34, Chris wrote:
>>>>> Tweed <usenet.tweed@gmail.com> wrote:
>>>>>> Chris <ithinkiam@gmail.com> wrote:
>>>>>>> 
>>>>>>> Really strange one I'm struggling with at the moment. I'm on a UK SIM and
>>>>>>> my family member is on a French SIM whom I'm visiting just now. They can
>>>>>>> call/text me, but I can't do either. Texts just disappear and calls go
>>>>>>> straight to voicemail. They can call other Uk numbers with no problems.
>>>>>>> 
>>>>>>> I have both phones in my hands. Both are iphones fully up to date.
>>>>>>> 
>>>>>>> Where to start troubleshooting this?
>>>>>>> 
>>>>>>> 
>>>>>> 
>>>>>> Can you use manual network select to put the French iPhone on another UK
>>>>>> network? I’m assuming you are in the UK?
>>>>> 
>>>>> We're both in France. I've tried changing my roaming network with no
>>>>> change.
>>>>> 
>>>>> I can contact other people just fine.
>>>>> 
>>>>> 
>>>>> 
>>>> 
>>>> Are you by any chance using 3? If so there are issues (and have been for 
>>>> years) with text disappearing into the ether. IIRC it was worst on S 
>>>> African SPs.
>>>> 
>>>> 
>>>> The fact that calls do not connect and texts get lost suggests you may 
>>>> not have the apn etc set up correctly.
>>>> 
>>>> 
>>> 
>>> When voice calls are made to the French phone you say you get voicemail. Is
>>> the voicemail outgoing message generated by the French network, ie in
>>> French? 
>> 
>> Yup. I get through to their network's voicemail in French. 
>> 
>> 
> 
> Can another phone make a voice call to this French phone? If yes it seems
> to imply the network can reach that phone and your number is being actively
> rejected by the iPhone for some reason. 
> 
> Has your number been blocked on the French phone by accident?

Bingo!

I would never have found that. Many thanks!! :)