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From: Cameo <cameo@unreal.invalid>
Newsgroups: misc.phone.mobile.iphone
Subject: Re: How to cancel a subscription for good?
Date: Sun, 30 Jun 2024 21:08:17 -0000 (UTC)
Organization: A noiseless patient Spider
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Jolly Roger <jollyroger@pobox.com> wrote:
> On 2024-06-29, Cameo <cameo@unreal.invalid> wrote:
>> Jolly Roger <jollyroger@pobox.com> wrote:
>>> On 2024-06-28, Cameo <cameo@unreal.invalid> wrote:
>>>> 
>>>> I had an MLS Season subscription last year with automatic renewal option.
>>>> That expired last February. So I assumed it was for good, as I wanted. But
>>>> suddenly I’ve noticed today, that it was renewed and I was charged for it
>>>> again. I have been trying to unsubscribe from it, but I could not find a
>>>> way to do it. In the Settings I can easily do Renewal, but not
>>>> cancellation, even after googling for the way to do it. Has anybody here
>>>> managed to do it, and how?
>>> 
>>> From what I've read online in Apple Discussion forms, once you
>>> unsubscribe, the option to unsubscribe no longer appears there. Is it
>>> possible you actually unsubscribed without knowing it?
>>> 
>>> At any rate, if this were me, I'd just go through official channels to
>>> request support for canceling the subscription. Apple's official support
>>> page has a "Billing & Subscriptions" link right at the top where you can
>>> do this:
>>> 
>>> <https://support.apple.com/contact>
>>> 
>>> Billing & Subscriptions > View, change, or cancel subscriptions > Scroll
>>> down and hit Chat or Call.
>> 
>> I tried everything to no avail. Interestingly the charge does not show up
>> among other, legit charges in my Apple account. It only shows up in my bank
>> account. But then I found this news item. I think this is what happened to
>> me, too.
>> 
>> https://www.macrumors.com/2024/06/26/apple-pay-hungary-issue/
> 
> What did Apple support say about the issue when you contacted them? Did
> you mention this issue in Hungary?
> 
I tried both in apple.com an apple.hu, but the interface looks the same
with no obvious way to talk to a human support person. In its place was
only an interactive question and answer option whose first question was
which charge from a list I had issue about. Of course the charge I was
about to complain wasn’t in the list, so I could not even go to NEXT
question. At end I just gave up.