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Path: ...!news.mixmin.net!eternal-september.org!feeder3.eternal-september.org!news.eternal-september.org!.POSTED!not-for-mail From: Your Name <YourName@YourISP.com> Newsgroups: comp.sys.mac.system Subject: Re: Apple asking for new password on some browsers Date: Sun, 7 Jul 2024 18:01:11 +1200 Organization: A noiseless patient Spider Lines: 41 Message-ID: <v6dav6$7ldb$1@dont-email.me> References: <v6d6tr$6tsb$1@dont-email.me> MIME-Version: 1.0 Content-Type: text/plain; charset=iso-8859-1; format=flowed Content-Transfer-Encoding: 8bit Injection-Date: Sun, 07 Jul 2024 08:01:12 +0200 (CEST) Injection-Info: dont-email.me; posting-host="6f3672e7f0d11d7bbd24c74b8633418d"; logging-data="251307"; mail-complaints-to="abuse@eternal-september.org"; posting-account="U2FsdGVkX1+jplBGkMX3ClbVEdGy/PIWP8uOUcAZd4k=" User-Agent: Unison/2.2 Cancel-Lock: sha1:yWwl2Y++N/BiGjjl8o8kYJPESkQ= Bytes: 2740 On 2024-07-07 04:52:11 +0000, Connor Shannon said: > Hi this isn't really a Mac system problem I don't think but maybe. > > I usually have a tab open for iCloud on my iMac in Firefox. Today I > tried to use it and it had signed me out, okay that happens sometimes. > But when I tried to log in it said: > > This Apple ID has been locked for security reasons. > You must unlock your account before signing in. > > If I click on Unlock Account it puts me to the Reset Password page. > > I've had to change my password sometimes but I don't remember it ever > saying "security reasons" when I did. > > I took off all the Apple and iCloud cookies in Firefox but I got the > same message. But here's the weird thing: I tried logging in from > Safari and it was fine. (I forget but I might have used TouchID.) Same > thing on my MacBook: I get the error message in FF but Safari is fine. > (I definitely used TouchID with Safari on the MacBook.) > > Oh I just tried Chrome on the MacBook and got the error message there too. > > I just opened Apple TV on my Roku and it didn't ask me for a new > password I was able to see all my purchases just fine. > > Is there something different with FF and Chrome b'cuz it doesn't use > TouchID, or does any body know whats going on? Thank you. Could be fine of could be a phising scam. First thing I'd do is immediately change the iCloud password using a trusted browser - Safari on any Mac or iOS/iPadOS device - by going directly to iCloud.com. Then try logging directly into iCloud.com on Firefox and/or Chrome (not via some potentially weird error window/button). Next, maybe check any recently installed add-ons in Firefox/Chrome and get rid of any you don't need or recognise.