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From: Your Name <YourName@YourISP.com>
Newsgroups: comp.sys.mac.system
Subject: Re: Apple asking for new password on some browsers
Date: Sun, 7 Jul 2024 20:14:34 +1200
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On 2024-07-07 06:01:11 +0000, Your Name said:
> On 2024-07-07 04:52:11 +0000, Connor Shannon said:
> 
>> Hi this isn't really a Mac system problem I don't think but maybe.
>> 
>> I usually have a tab open for iCloud on my iMac in Firefox. Today I 
>> tried to use it and it had signed me out, okay that happens sometimes. 
>> But when I tried to log in it said:
>> 
>> This Apple ID has been locked for security reasons.
>> You must unlock your account before signing in.
>> 
>> If I click on Unlock Account it puts me to the Reset Password page.
>> 
>> I've had to change my password sometimes but I don't remember it ever 
>> saying "security reasons" when I did.
>> 
>> I took off all the Apple and iCloud cookies in Firefox but I got the 
>> same message. But here's the weird thing: I tried logging in from 
>> Safari and it was fine. (I forget but I might have used TouchID.) Same 
>> thing on my MacBook: I get the error message in FF but Safari is fine. 
>> (I definitely used TouchID with Safari on the MacBook.)
>> 
>> Oh I just tried Chrome on the MacBook and got the error message there too.
>> 
>> I just opened Apple TV on my Roku and it didn't ask me for a new 
>> password I was able to see all my purchases just fine.
>> 
>> Is there something different with FF and Chrome b'cuz it doesn't use 
>> TouchID, or does any body know whats going on? Thank you.
> 
> Could be fine of could be a phising scam.
                ^^
       ... fine or could be ...

Damn typos!  :-(


> First thing I'd do is immediately change the iCloud password using a 
> trusted browser - Safari on any Mac or iOS/iPadOS device - by going 
> directly to iCloud.com. Then try logging directly into iCloud.com on 
> Firefox and/or Chrome (not via some potentially weird error 
> window/button).
> 
> Next, maybe check any recently installed add-ons in Firefox/Chrome and 
> get rid of any you don't need or recognise.