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Path: ...!eternal-september.org!feeder3.eternal-september.org!news.eternal-september.org!.POSTED!not-for-mail From: Tom Elam <thomas.e.elam@gmail.com> Newsgroups: comp.sys.mac.advocacy Subject: Re: Apple service at the local store (follow up) Date: Sat, 7 Sep 2024 09:46:05 -0400 Organization: A noiseless patient Spider Lines: 22 Message-ID: <vbhlet$1css2$1@dont-email.me> References: <vb02ng$156br$3@dont-email.me> MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8; format=flowed Content-Transfer-Encoding: 7bit Injection-Date: Sat, 07 Sep 2024 15:46:06 +0200 (CEST) Injection-Info: dont-email.me; posting-host="828654becc9abfcc67b0b1f143469188"; logging-data="1471362"; mail-complaints-to="abuse@eternal-september.org"; posting-account="U2FsdGVkX1+C6IIDdQItgUU309sI6o2+JxQdYmnTbBs=" User-Agent: Mozilla Thunderbird Cancel-Lock: sha1:qtF1cv0BF5e//NgGt/XosHxQCKc= Content-Language: en-US In-Reply-To: <vb02ng$156br$3@dont-email.me> Bytes: 2690 On 8/31/2024 5:42 PM, Tom Elam wrote: > Interesting experience today. On the just-concluded Europe vacation I > dropped my iPad 9 and the screen cracked a bit on the top right corner. > Just cracked glass, everything still works. Met with the Genius Bar > today and they would not fix it in-house. The guy told me that they > generally do not even do iPad screen repairs, they replace the iPad. > Since it has AppleCare+ my out-of-pocket cost of a new iPad is the $49 > "service fee". It's been on the $3.49/month plan since new, about 20 > months. If you include the AppleCare+ cost that's $120. They had none in > stock, so I have to go back in a week. > > I don't remember that level of service with my Android tablets. On September 5 Apple called to let me know the replacement had arrived. The next day I received a new, not refurbished, iPad 9, paid the $49 service fee, and set it up from iCloud. Although apparently no longer available online from Apple, on Amazon the new-from-Apple version 9 with 256 gb and cellular is currently $549. It is eligible for AppleCare+. Very happy I bought the warranty on this one. https://www.amazon.com/2021-Apple-10-2-inch-iPad-Wi-Fi/dp/B09G96P9RM/ref=sr_1_1?crid=3EUB4MMODO58A&dib=eyJ2IjoiMSJ9.q1mVB9yZTZBRLjkuHSaU1S7iwDmFRPCwR3fZ2n8cjv0pw0wiT_XCKXl0O6BaB0TLP7hZfkDPrTgX9Wf8vheYNd_8Zbr9MS8YPNyVQ95d0_Dnib7o723bd7XYK62JED_UdVqPy1JDqtApnsSndy6kRmp3GlMcobTmYgEM_2hoiWuGrRlLBLffSf-xLCWWDfzg_xYh8SGb2bKG3MrhaqvNY3gGuoGoLWOvv5SvLUx3MMM.mkQsFX-9LVC3wkOytKwnpaTLUB3og7ZULFB1lgR0nM8&dib_tag=se&keywords=new%2Bipad%2B9th%2Bgeneration&qid=1725716279&sprefix=new%2Bipad%2B9th%2Bgeneration%2Caps%2C160&sr=8-1&th=1