Path: ...!eternal-september.org!feeder3.eternal-september.org!news.eternal-september.org!.POSTED!not-for-mail
From: JAB <here@is.invalid>
Newsgroups: misc.news.internet.discuss
Subject: Say what?
Date: Sat, 30 Nov 2024 18:10:30 -0600
Organization: A noiseless patient Spider
Lines: 14
Message-ID: <vig9ho$210od$1@dont-email.me>
Reply-To: JAB <here@is.invalid>
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
Injection-Date: Sun, 01 Dec 2024 01:10:41 +0100 (CET)
Injection-Info: dont-email.me; posting-host="a48c84fdb8d8adabfa1cb65341f3fd43";
	logging-data="2130701"; mail-complaints-to="abuse@eternal-september.org";	posting-account="U2FsdGVkX19sX0TsaqXa1/zTGzHRCPzx"
User-Agent: ForteAgent/8.00.32.1272
Cancel-Lock: sha1:lhHPv0uqVU9NkIrCTK/C5LpuSwQ=
Bytes: 1488

 ISPs say their "excellent customer service" is why users don't switch
providers

ISPs tell FCC that mistreated users would switch to one of their many
other options. 

Lobby groups for Internet service providers claim that ISPs' customer
service is so good already that the government shouldn't consider any
new regulations to mandate improvements. They also claim ISPs face so
much competition that market forces require providers to treat their
customers well or lose them to competitors.

https://arstechnica.com/tech-policy/2024/11/isps-say-their-excellent-customer-service-is-why-users-dont-switch-providers/