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From: The Natural Philosopher <tnp@invalid.invalid>
Newsgroups: comp.os.linux.misc
Subject: Re: Remember "Bit-Slice" Chips ?
Date: Mon, 16 Dec 2024 11:38:18 +0000
Organization: A little, after lunch
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On 15/12/2024 19:08, rbowman wrote:
> On Sun, 15 Dec 2024 10:51:23 +0000, The Natural Philosopher wrote:
> 
>> In general it is cheaper to simply scrap that one, or if it escapes into
>> the wild, give the customer a replacement.
> 
> As I have mentioned my engineering statistics course devoted a lot of time
> to determining that point. QA is expensive.

Yup. I bought a US Robotics modem  for domestic use. Lifetime guarantee. 
My telephone line got a *direct strike*.

USR replaced  it.

At some level it is not worth arguing over.

I bought 6 highball glasses off Amazon. They sent lager glasses. I 
complained, they sent 6 highball glasses and said 'keep the lager glasses'.


The admin work involved in processing returns is often greater than the 
cost of a replacement products and the cost of QA is ultimately 
exorbitant. In the end a statistical approach is used.

I know. I used to design Mil Spec hardware where we had a giant chest 
freezer to take all the kit down to -25°C to ensure it still worked.



-- 
Canada is all right really, though not for the whole weekend.

"Saki"